Planning and Customer Care Manager

Are you a supply chain expert, fishing for a job that makes a true impact in the world? Then we got a catch for you!
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Planning and Customer Care Manager

Full-time, Stockholm Sweden


Are you a supply chain expert, fishing for a job that makes a true impact in the world? Then we got a catch for you! Hooked is an impact startup developing plant-based seafood to lead the transition to a healthier seafood ecosystem. We are now looking for a Supply and Customer Care Manager who will have a key role in optimizing Hooked’s logistics and supply chain.


About the Role

As Planning and Customer Care Manager you will work closely with our Head of Supply & Production and other colleagues at Hooked. However your main focus will be towards our external customers and distribution partners, ensuring we continuously develop our supply chain through smart solutions.

Your main responsibilities will include but not be limited to: 

  • Leading our day to day operations, including ordering raw materials and ensuring a high level of service for our customers
  • Negotiating prices with our suppliers and partners
  • Analyzing data to optimize our flows of goods
  • Working closely with our distribution partners
  • Collaborating closely with the commercial team and facilitating the demand planning process

Who you are

To be a good fit for the position, you have

  • A minimum of 4 years experience in logistics and supply chain management in FMCG, preferably in the food industry
  • An analytical mindset
  • Experience from negotiating with suppliers
  • Experience from working with data analyzing software
  • Been a part of a startup journey before - not a requirement but highly meritorious
  • A fluent proficiency in Swedish

To succeed in the role, a core part of your personality is to challenge the conventional way of thinking and dare to make bold decisions with short notice. You have an entrepreneurial spirit and thrive in a fast-paced environment with a lot of uncertainties. To us, personality and a good cultural fit are as important as hard skills. As a key member of the Hooked-crew it’s therefore important that you truly believe in Hooked’s mission and feel excited to actively live our brand! Check our values here and see if these resonate with you:


Why you should join us

We offer you the unique opportunity to use your skills to make a true impact, as healthy sustainable seafood alternatives are needed more urgently than ever. You will work in an inspiring fast-paced environment together with other ambitious and purpose-driven people. We will entrust you with 100% ownership and to be a core part of making Hooked the biggest plant-based seafood company out there. As a part of the Hooked-team you’ll also be entitled to stock options in the company. If you like to challenge yourself and feel excited to join us on this journey, this is the position you are looking for.


Are you Hooked yet?

Would you like to get on-board the Hooked-ship and accelerate the new generation of seafood? Great, then send in your application no later than the 28th of November.

The recruitment process is ongoing and we will be interviewing candidates continuously, therefore the position might be filled before the last application date. So do not wait too long to apply!

We usually respond within two weeks

Or, know someone who would be a perfect fit? Let them know!


Hälsingegatan 49
113 31 Stockholm Directions +46768366166

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